Contact

Write to contact@zahnshempert.shop or call +64 7 862 3494 about an order, a product question or a return. Every message is answered by a person, usually within one business day.

Find us

Nathan Baker
130 Hillside Road, South Dunedin, Otago, Dunedin 9012, New Zealand

Hours

Monday to Friday, 9:00 a.m. to 5:00 p.m. New Zealand time. Messages received outside those hours are answered on the next business day.

Dispatch and delivery

Orders leave South Dunedin within 1–3 business days. Estimated delivery is 15 business days and postage is estimated by distance at checkout. Damaged in transit: tell us within 48 hours. Not arrived: tell us within 7 days of the expected delivery date.

Returns

30 days on items returned complete and undamaged. Ask for a return reference before sending anything back.